Shipping policy

To learn more about our shipping destinations, please contact us at service@junketrade.com

How can I change my shipping address?

Address changes are only possible until 11:00 PM (PDT, -7 GMT) on the same day the order is placed. You can contact us at service@junketrade.com to request such changes.

Can I ship to a different address than my card's billing address?

Yes, this is possible.

How will my order be shipped?
Orders are shipped on regular business days, excluding holidays. Orders placed on Saturday or Sunday will be shipped on the following Monday.

Note: There are delivery delays in rare instances, where packages may take longer to be delivered than the listed time frame. Unfortunately, it is out of our control and customs may delay deliveries in some instances. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We will only cover shipping if the item is damaged and needs to be replaced.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Please consider our products are primarily sourced from overseas, which is why it may take some time for delivery. We are not responsible for undelivered packages (due to incorrect addresses). However, we can accommodate for damaged items and packages lost in transit as long as we receive proof (stated in refund section) within 5 days of receiving goods.